Support #4463
Missing Official Kimi Räikkönen Merchandise Order
Status:
New
Priority:
Normal
Assignee:
-
Start date:
03/05/2026
Due date:
% Done:
0%
Estimated time:
Description
I am writing to report an issue with my recent order from the official Kimi merchandise store.
Order Number: #12345
Date of Purchase: October 12, 2023
Problem: The "Iceman" limited edition cap has not arrived, and the tracking link provided is no longer active.
Desired Outcome: Please provide an updated tracking status or process a full refund to my original payment method.
I have already checked with the local courier, and they have no record of the package. Please look into this as soon as possible.